Declaration on accessibility

We, Gasteinertal Tourismus GmbH, endeavor to make our website accessible in accordance with the national legislation implementing the European Accessibility Directive (Directive 2019/882).

The Accessibility Act (BaFG) as amended and the Web Content Accessibility Guidelines (WCAG 2.2) have been complied with as far as possible.

This accessibility statement applies to the website www.gastein.com.

STATUS OF COMPLIANCE WITH THE REQUIREMENTS

This website is only partially compliant with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.2" due to the following incompatibilities.

NON-ACCESSIBLE CONTENT

The content listed below is not accessible for the following reasons:

Keyboard operability: the main menu (navigation) cannot currently be operated properly and completely using the keyboard. (Incompatibility with WCAG success criterion 2.1.1 Keyboard).
Lack of text alternatives for icons: Some graphic elements, especially the icons in the "Opening hours" and "Weather" sections, still lack clear, machine-readable labels. As a result, screen readers cannot optimally capture this information. (Incompatibility with WCAG success criterion 1.1.1 Non-textual content).
Form fields: Some form fields lack the correct label or are incorrectly assigned more than one, so that the purpose of the field cannot be clearly assigned for assistive technologies. (Incompatibility with WCAG success criteria 2.4.6 Headings and labels and 3.3.2 Labels and instructions).
Empty links: A few links on the website contain no text or are empty, which means that the purpose of the link is not clear from the context. (Incompatibility with WCAG success criterion 2.4.4 Link purpose in context).
Incorrect ARIA references: ARIA references are stored in the website code in places for which the corresponding target does not exist. (Incompatibility with WCAG success criteria 1.3.1 Info and relationships and 4.1.2 Name, role, value).
Contrast function: The technical implementation of the special contrast button to facilitate visual perception has not yet been completed without errors.

Incompatibility with accessibility regulations:

Some images and graphics still have inadequate or missing alternative text. This violates the "non-textual content" success criterion. We endeavor to provide appropriate alternative texts for new content immediately and to revise older content on an ongoing basis. The deficiencies in the following success criteria will be rectified by our content team and our technical department in the next development cycles:

In places, alt texts are not yet filled for images

The presentation of our web pages is based on current technical possibilities and standards. We have randomly checked the order in which elements in the main content are technically displayed. If you notice any problems with the implementation of individual elements, please let us have your suggestions.

Disproportionate load

Some of our videos do not have audio description. This means that the WCAG success criterion (audio description recorded) is not met. We are of the opinion that correcting this would represent a disproportionate burden in terms of accessibility regulations. The video on the homepage, which is automatically played in the header, does not have audio and therefore does not require an audio description.

CREATION OF THIS ACCESSIBILITY STATEMENT

This declaration was created on 08.04.2026. The assessment of the website's compliance with the legal requirements was carried out in the form of a self-test in accordance with WCAG 2.2.

This declaration was last updated on 08.04.2026.

FEEDBACK AND CONTACT DETAILS

The offers and services on this website are constantly being improved, exchanged and expanded. Usability and accessibility are very important to us. If you notice any barriers that prevent you from using our website that are not described in this statement, please contact us via this email info@gastein.com.

Contact:

Gasteinertal Tourismus GmbH
Gasteiner Bundesstraße 367
5630 Bad Hofgastein
Bad Hofgastein, Austria
Tel: +43 (0) 6432 / 3393-0
E-mail: info@gastein.com

ENFORCEMENT PROCEDURE

If you are not satisfied with the answers from the above contact option, you can contact the Social Ministry Service. The Social Ministry Service (SMS) is the competent market surveillance authority for compliance with accessibility requirements for products and services in accordance with the Accessibility Act (BaFG).

It is also possible to apply to the Social Ministry Service for a conciliation procedure in the event of discrimination due to a lack of accessibility.

Further information and contact details can be found on the website of the Social Ministry Service at www.sozialministeriumservice.at.