Privacy Policy

Information Disclosure pursuant to Art. 13 EU General Data Protection Regulation (GDPR)

When you access one of our webpages, information pertaining to your access (date, time of day, page viewed, IP address) is recorded on our server. We do so due to our legitimate interest in monitoring technical operation, optimizing our information offer and in order to recognize attacks upon our website. These data are evaluated by us exclusively for our own statistical purposes in an anonymized form.

The recorded data are deleted after six months.

Data is processed on behalf of Gasteinertal Tourismus GmbH.

As a rule, no personal data are collected by us when you avail yourself of our web offer. If you contact us by means of the contact forms which we provide or subscribe to our newsletter, your email address and other personal data provided will only be used in order to respond to your personal correspondence. We guarantee that your information will be used exclusively by us, that it will not be shared with third parties and that it will be handled in strictest confidence in compliance with currently applicable legal statutes. One exception is the sharing of data with data processing contractors who work exclusively at the direction of Gasteinertal Tourismus GmbH, who do not use data for their own purposes and who are themselves bound by separate agreements to the data privacy requirements of the General Data Protection Regulation.

You have the right to demand information about the data we have stored pertaining to you, to have said data corrected or deleted, to restrict the processing thereof or to object to such processing (in particular, objection to the sending of direct advertising) as well as the right to submit a complaint to the governmental oversight authority.

General Inquiries/Booking Inquiries/Brochure Orders

The data contained in your inquiry (name, contact information, content of the inquiry, history of earlier contacts with us), which you have sent to us by means of the contact form or email, are processed by us in order to provide customer service (pre-contractual measures) and for marketing purposes (legitimate interest in the sending of direct postal advertising). Your data will be deleted by us five years after your last inquiry insofar as no legal statutes require us to preserve your data longer. In the event of a general inquiry or booking inquiry pertaining to an accommodation provider or other partner business, your data will be transmitted to the business in question. In the event of a general booking inquiry, your data may also be sent to several accommodation providers in order to elicit an optimal offer.

Newsletter Registration

The newsletter is sent to you subject exclusively to your consent expressed by entering the data and your email address and clicking on the button (register), then clicking on the confirmation link contained in a confirmation email which is then sent to you automatically (“double opt-in”).

Your consent to the mailing of a newsletter to you may be revoked at any time by means of written correspondence or by clicking on the unsubscribe link contained in the email newsletter. Your revocation of consent shall in no way affect the legal foundation of mailings which had been sent prior to and up to the point of revocation.

Your data will be stored until such point as you revoke your consent or cancel the newsletter.

Legal notice pertaining to the use of cookies:

This website uses software in order to analyze use of the website.

Analysis of this data may provide valuable insights into the needs of users. Such insights may contribute to the improvement of the quality of our offer.

Within this context, we make use of so-called cookies. Cookies are small text files that are stored on the computer of the visitor to our website and used to recognize a visitor anonymously when they visit the website. In general, cookies may be blocked or deleted by adjusting your browser settings accordingly.

Google Analytics

This website uses Google Analytics, a web analysis service from Google LLC. (“Google”). In general, the information about your use of this website generated by the Google cookie is transmitted to a Google server in the USA, where it is stored. If IP anonymization is activated on this website, within the European Union as well as other states which are signatories to the European Economic Area your IP address will first be truncated. Only in exceptional cases will your full IP address be transmitted to a Google server in the USA, where it will then be truncated. Google is a signatory to the EU-US Privacy Shield agreement, thereby guaranteeing an appropriate level of data privacy as required by the EU Commission compliant with Art. 45 GDPR. On behalf of the operator of this website, Google will use this information in order to analyze your use of the website, compile reports about website activities and provide the website operator with further services pertaining to website use and Internet use in general. The IP address obtained from your browser within the scope of Google Analytics will not be merged with other data from Google. You may prevent the storage of cookies on your device by making the corresponding changes in your browser software settings; We wish to point out, however, that, if you should indeed choose to do so, you may not be able to take advantage of the full functionality of this website.

You may further prevent transmission of data generated by the cookie and your use of the website (including your IP address) to Google as well as the processing of said data by Google, by downloading and installing the browser plug-in which is available under the following link

The data about your website visit will be automatically deleted 26 months after said visit.

Further information about conditions of use and data privacy may be found under the Google Analytics Conditions of Use as well as in the Google Analytics Overview. We draw your attention to the fact that the code extension "gat._anonymizeIp();" was added to Google Analytics in order to guarantee anonymized compilation of IP addresses (so-called “IP masking”).

Use of Google Maps

This website uses Google Maps in order to present interactive maps and generate route descriptions. Google Maps is a map service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. Through usage of Google Maps, information about your use of this website including your IP address as well as the (starting) address which you entered within the scope of the route planner function may be transmitted to Google in the USA. If you open a page on our website which contains Google Maps, your browser will establish a direct connection with the servers of Google. The map content will be transmitted by Google directly to your browser and be embedded by Google on the webpage. That said, we have no influence upon the scope of data which Google may collect in this way. According to our current state of knowledge, however, this will at least include the following data:

    Date and time of day of your visit to the webpage in question,

    Internet address or URL of the webpage in question,

    IP address,

    Address which was entered within the scope of using the route planner.

We have no influence upon the subsequent processing and usage of data by Google and can therefore assume no responsibility whatsoever in this context.

If you do not wish for Google to collect, process or use data pertaining to our Internet presence, you can deactivate JavaScript in your browser settings. However, should you choose to do so, you will be unable to display or make use of maps on your device.

The purpose and scope of the data which are collected as well as the further processing and use of data by Google as well as your rights in this regard and your setting options to protect your private sphere may be found in Google’s own data privacy disclosure (

Google LLC is an active participant in the Privacy Shield Agreement ( According to the European Commission, this guarantees an appropriate level of protection of your personally identifiable data consistent with Art. 45 GDPR.

Facebook Remarketing

On this website, we use Remarketing Tags from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. When you access our website, Remarketing Tags create a direct connection between your browser and the Facebook servers. In the process, Facebook receives information that you have visited our website from your IP address. As a consequence, Facebook can attribute your visit to our website to your Facebook user account. The information obtained in this way may be used to generate Facebook advertising. We wish to point out that, as the provider of this website, we have no knowledge as to the content of data which is transmitted or how it is used by Facebook. Further information on this topic may be found in the data privacy policy of Facebook itself at If you do not wish for Custom Audiences to compile your data, you may deactivate Custom Audiences here:

Google Remarketing

On our website, we make use of the remarketing or “similar target groups” function of Google Inc. (“Google”). By means of this function, we are able to target advertising to visitors of this website that is personalized and reflects the user’s personal interests whenever they visit other websites in the Google Display network. In order to conduct the analysis of website so as to generate interest-targeted advertising, Google uses so-called cookies. This involves storing a small text file identified by means of a series of digits on the browsers of visitors to the website. This number is used to compile anonymized data about use of the website. No personally identifiable data about the visitor to the website is stored in the process. If you subsequently visit a different website within the Google Display network, you will be shown advertising tailored with high probability to products and information you have previously elicited. You may permanently deactivate the use of cookies by Google by clicking on the following link, then downloading and installing the plug-in provided:

Further information about Google Remarketing as well as Google’s own data privacy policy may be consulted here:


This website uses Hotjar, analysis software provided by Hotjar Ltd. (“Hotjar”)(, 3 Lyons Range, 20 Bisazza Street, Sliema SLM 1640, Malta, Europa). With Hotjar, it is possible to measure and analyze usage behaviors on our website in the form of clicks, mouse movements, scroll heights, etc. The information which is generated by means of the “Tracking Code” and the “Cookie” is transmitted to the Hotjar servers in Ireland, where it is stored.

The following information is collected:

·       The IP address of your device (collected and stored in an anonymized format)

·       Screen size of your device

·       Device type and browser information

·       Your geographic location (country only)

·       Your language preference for use of the website

Furthermore, when you use Hotjar, the following data will be stored on our server:

·       Referring domain

·       Visited pages

·       Your geographic location (country only)

·       Your language preference for use of our website

·       Date and time of day when you accessed our website

Hotjar will use this information in order to analyze your use of our website, compile reports as well as provide other services pertinent to website use as well as use of the Internet in general. In order to provide this service, Hotjar avails itself of the services of other third-party companies, such as Google Analytics and Optimizely. These third-party companies may store information which your browser transmits within the scope of your visit to the website, for example cookies or IP requests. For further information about how Google Analytics and Optimizely store and use your data, please consult their data privacy policies.

The cookies used by Hotjar have varying “lifespans”. Some remain for up to 365 days while others last only as long as your actual visit to the website.
You may prevent the collection of your data by Hotjar by clicking on this link and following the instructions which you will find there: